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FAQ

TERMS OF SERVICE PRIVACY POLICY OPERATIONAL POLICY
Company : TSGAMES Co. Ltd
CEO : Cha Seung-Ju
Business Registration No. : 272-81-02975
Address : #1202, 12F, 8, Mullaebuk-ro, Yeongdeungpo-gu, Seoul, Republic of Korea
Copyright ⓒ 2025 TSGAMES All rights reserved.

Company : TSGAMES Co. Ltd.
CEO : Cha Seung-Ju
Business Registration No. : 272-81-02975
Address : #1202, 12F, 8, Mullaebuk-ro, Yeongdeungpo-gu, Seoul, Republic of Korea
Copyright ⓒ 2025 TSGAMES All rights reserved.
Hello, heroes of the TwelveSky.
We're sharing some news and Info to help you on your adventures.
[Info of Equipment Combine]
**The number of points increases with the Enchant and Refine stages of the Equipment.
Nomal Grade Equipment
Rare Grade Equipment
-
Rates
-
Rates
Chance of Success
20%
Chance of Success
5%
Epic Grade Equipment
Point
Rates
0 points
1.0%
1 point to 20 points
1.3%
21 to 40 points
1.9%
41 to 60 points
2.7%
61 to 70 points
3.8%
71 to 80 points
5.0%
81 to 90 points
6.4%
91 to 100 points
7.9%
101 to 105 points
9.5%
106 to 110 points
11.3%
111 to 115 points
13.2%
116 to 120 points
15.3%
121 to 123 points
17.4%
124 to 126 points
19.6%
127 to 129 points
22.0%
130 to 132 points
24.4%
133 to 135 points
27.0%
136 to 138 points
29.6%
139 to 140 points
32.4%
141 to 142 points
35.2%
143 to 144 points
38.2%
145 to 146 points
41.2%
147 to 148 points
44.3%
149 points
47.5%
150 points
50.8%
151 points
54.1%
152 points
57.6%
153 points
61.1%
154 points
64.7%
155 points
68.4%
156 points
72.2%
157 points
76.0%
158 points
79.9%
159 points
83.9%
160 points
88.0%
[The Tower of Death Reward Box]
**The Tower of Death Rewards are Untraderble
The Tower of Death Ⅰ Reward Box (Random)
Items
Quantity
Drop Rate
Rare Gear Chests
2 piece
86%
Instant Respawn Scroll
1 piece
11%
Protection Charm
1 piece
2.5%
Epic Gear Chests
1 piece
0.5%
The Tower of Death Ⅱ Reward Box (Random)
Items
Quantity
Drop Rate
Rare Gear Chests
2 piece
83%
Instant Respawn Scroll
1 piece
13%
Protection Charm
1 piece
3.5%
Epic Gear Chests
1 piece
0.5%
The Tower of Death Ⅲ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
0.5%
Instant Respawn Scroll
1 piece
55%
Protection Charm
1 piece
43.5%
Epic Gear Chests
1 piece
1.0%
The Tower of Death Ⅳ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
1%
Instant Respawn Scroll
1 piece
52%
Protection Charm
1 piece
38%
Ultimate Pet EXP Pill
1 piece
3%
Epic Gear Chests
1 piece
6%
The Tower of Death Ⅴ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
2%
Protection Charm
1 piece
86%
Protection Charm Chest
1 piece
1%
Instant Respawn Scroll Pouch
1 piece
1%
Epic Gear Chests
1 piece
4%
Ultimate Pet EXP Pill
1 piece
6%
The Tower of Death Ⅵ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
4%
Protection Charm
1 piece
78%
Protection Charm Chest
1 piece
2%
Instant Respawn Scroll Pouch
1 piece
2%
Epic Gear Chests
1 piece
8%
Ultimate Pet EXP Pill
1 piece
6%
The Tower of Death Ⅶ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
5.5%
Gold of Eternity
1 piece
10%
Ultimate Move Skill Ticket
1 piece
0.5%
Formation Skill Ticket
1 piece
0.5%
Protection Charm Chest
1 piece
2%
Instant Respawn Scroll Pouch
1 piece
2%
Epic Gear Chests
1 piece
12.5%
Ultimate Pet EXP Pill
1 piece
7%
Grand Elixir Box
1 piece
60%
The Tower of Death Ⅷ Reward Box (Random)
Items
Quantity
Drop Rate
Chakra Release Elixir
1 piece
6%
Gold of Eternity
1 piece
9%
Ultimate Move Skill Ticket
1 piece
1%
Formation Skill Ticket
1 piece
1%
Protection Charm Chest
1 piece
2%
Instant Respawn Scroll Pouch
1 piece
2%
Epic Gear Chests
1 piece
15%
Ultimate Pet EXP Pill
1 piece
9%
Grand Elixir Box
1 piece
55%
The Tower of Death Ⅸ Reward Box (Random)
Items
Quantity
Drop Rate
Gold of Eternity
2 piece
8%
Ultimate Move Skill Ticket
1 piece
1%
Formation Skill Ticket
1 piece
1%
Protection Charm Chest
1 piece
2%
Instant Respawn Scroll Pouch
1 piece
2%
Epic Gear Chests
1 piece
16%
Ultimate Pet EXP Pill
1 piece
10%
Legend Gear Chests
1 piece
0.65%
Legend Accessory Chest
1 piece
0.65%
(Attribution) Breakwater
1 piece
27.7%
Grand Elixir Box
1 piece
31%
[Info of Skill Book Chest]
Skill Book Chest
Items
Quantity
Drop Rate
( UT ) Full Restoration
1 piece
39.1%
( UT ) Health pill ( (ⅲ) )
50 pieces
22.5%
( UT ) Chi pill ( (ⅲ) )
50 pieces
22.5%
( UT ) Red Jade
1 piece
11.0%
Focus Formation
1 piece
0.35%
Flash Formation
1 piece
0.35%
Adrenaline Formation
1 piece
0.35%
Guardian Formation
1 piece
0.35%
Comatose Formation
1 piece
0.35%
Heartstrike Formation
1 piece
0.35%
Heaven's Shield
1 piece
0.35%
Heaven's Blow
1 piece
0.35%
Heaven's Repulsion
1 piece
0.35%
Heaven's Flow
1 piece
0.35%
Heaven's Influence
1 piece
0.35%
Skill Book Chest [Guanyin]
1 piece
0.35%
Skill Book Chest [Fujin]
1 piece
0.35%
Skill Book Chest [Jinong]
1 piece
0.35%
Chakra Elixr Chest
Chakra Elixr Chest
Items
Quantity
Drop Rate
Vitality Pill
1 piece
33%
Sirang Herb
1 piece
33.5%
Dark Gold
1 piece
33%
Chakra Release Elixir
1 piece
0.5%
Skill Book Chest
Guanyin / Fujin / Jinong Skill Book Chest
Items
Quantity
Drop Rate
9th stage skills for Sword, DoubleBlade, LightBlade
1 piece
16.65%
10th stage skills for Sword, DoubleBlade, LightBlade
1 piece
16.65%
9th stage skills for Blade, Katana, LongSpear
1 piece
16.7%
10th stage skills for Blade, Katana, LongSpear
1 piece
16.7%
9th stage skills for Marble, Lute, Scepter
1 piece
16.65%
10th stage skills for Marble, Lute, Scepter
1 piece
16.65%
[Info of Lucky Tickets]
Silver coin pouch
Lucky Ticket
Silver amount
Rates
Lucky Ticket
Grade
Rates
100000
34.3054%
Normal
6.99%
200.000
17.1527%
Rare
90%
300000
11.3208%
Epic
3.0%
400.000
8.5764%
Legend
0.01%
500.000
6.8611%
Big Lucky Ticket
Grade
Rates
600.000
5.4889%
Normal
5.98%
700.000
4.8028%
Rare
90%
800.000
4.2882%
Epic
4.0%
900.000
3.7736%
Legend
0.02%
1000000
3.4301%
Godsend Lucky Ticket
Grade
Rates
Normal
4.97%
Rare
90%
Epic
5.0%
Legend
0.03%
[Info of Pet Combine]
**Please note that the probability varies depending on the experience point total section.
[Legend Pet Info]
Info
Info
Point
Pet
Rates
Point
Pet
Rates
0 ~ 1918
Shadow Raven
50%
1919 ~ 19200
Shadow Raven
49.5%
Celestial Raven
50%
Celestial Raven
49.5%
Illusion Raven
0%
Illusion Raven
0.5%
Moonlight Eagle Lord
0%
Moonlight Eagle Lord
0.5%
Phoenix
0%
Phoenix
0%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
19201 ~ 38400
Shadow Raven
47%
38401 ~ 57600
Shadow Raven
42.5%
Celestial Raven
47%
Celestial Raven
42.5%
Illusion Raven
2.5%
Illusion Raven
5%
Moonlight Eagle Lord
2.5%
Moonlight Eagle Lord
5%
Phoenix
1%
Phoenix
5%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
57601 ~ 76800
Shadow Raven
35%
76801 ~ 96000
Shadow Raven
30%
Celestial Raven
35%
Celestial Raven
30%
Illusion Raven
7.50%
Illusion Raven
10%
Moonlight Eagle Lord
7.50%
Moonlight Eagle Lord
10%
Phoenix
15%
Phoenix
20%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
96001 ~ 115200
Shadow Raven
25%
115201 ~ 134400
Shadow Raven
20%
Celestial Raven
25%
Celestial Raven
20%
Illusion Raven
12.5%
Illusion Raven
15%
Moonlight Eagle Lord
12.5%
Moonlight Eagle Lord
15%
Phoenix
25%
Phoenix
30%
Info
Info
Info
Point
Pet
Rates
Point
Pet
Rates
Point
Pet
Rates
134401 ~ 153600
Shadow Raven
15%
153601 ~ 172800
Shadow Raven
10%
172801 ~ 190080
Shadow Raven
5%
Celestial Raven
15%
Celestial Raven
10%
Celestial Raven
5%
Illusion Raven
17.5%
Illusion Raven
20%
Illusion Raven
22.5%
Moonlight Eagle Lord
17.5%
Moonlight Eagle Lord
20%
Moonlight Eagle Lord
22.5%
Phoenix
35%
Phoenix
40%
Phoenix
45%
Info
Point
Pet
Rates
190081 ~ 192000
Shadow Raven
0%
Celestial Raven
0%
Illusion Raven
25%
Moonlight Eagle Lord
25%
Phoenix
50%
[Epic Pet info]
The success rates vary depending on the experience accumulation points, so please keep this in mind.
Info
Info
Point
Pet
Rates
Point
Pet
Rates
0 ~ 959
Radiant Skull
9.90%
960 ~ 9600
Radiant Skull
9.40%
Blossoming Butterfly
9.90%
Blossoming Butterfly
9.40%
Spiritual Hawk
9.90%
Spiritual Hawk
9.40%
Buddha Statue
9.90%
Buddha Statue
9.40%
Magpie
9.90%
Magpie
9.40%
Crow
9.90%
Crow
9.40%
Guardian Yacha
9.90%
Guardian Yacha
9.40%
Sea Dragon
9.90%
Sea Dragon
9.40%
Holy Bat
9.90%
Holy Bat
9.40%
Crimson Raven
9.90%
Crimson Raven
9.40%
Spiritual Skull
0.10%
Shadow Raven
0.50%
Lunar Butterfly
0.10%
Celestial Raven
0.50%
Flaming Eagle
0.10%
Spiritual Skull
0.50%
Holy Buddha Statue
0.10%
Lunar Butterfly
0.50%
Thunder Hwak Lord
0.10%
Flaming Eagle
0.50%
Violet Hwak Lord
0.10%
Holy Buddha Statue
0.50%
Diamond Yaksha
0.10%
Thunder Hwak Lord
0.50%
Sea Dragon Lord
0.10%
Violet Hwak Lord
0.50%
Holy Bat Lord
0.10%
Diamond Yaksha
0.50%
Black Raven Lord
0.10%
Sea Dragon Lord
0.50%
Holy Bat Lord
0.50%
Black Raven Lord
0.50%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
9601 ~ 19200
Radiant Skull
8.50%
19201 ~ 28800
Radiant Skull
7.50%
Blossoming Butterfly
8.50%
Blossoming Butterfly
7.50%
Spiritual Hawk
8.50%
Spiritual Hawk
7.50%
Buddha Statue
8.50%
Buddha Statue
7.50%
Magpie
8.50%
Magpie
7.50%
Crow
8.50%
Crow
7.50%
Guardian Yacha
8.50%
Guardian Yacha
7.50%
Sea Dragon
8.50%
Sea Dragon
7.50%
Holy Bat
8.50%
Holy Bat
7.50%
Crimson Raven
8.50%
Crimson Raven
7.50%
Shadow Raven
2.50%
Shadow Raven
5%
Celestial Raven
2.50%
Celestial Raven
5%
Spiritual Skull
1%
Spiritual Skull
1.50%
Lunar Butterfly
1%
Lunar Butterfly
1.50%
Flaming Eagle
1%
Flaming Eagle
1.50%
Holy Buddha Statue
1%
Holy Buddha Statue
1.50%
Thunder Hwak Lord
1%
Thunder Hwak Lord
1.50%
Violet Hwak Lord
1%
Violet Hwak Lord
1.50%
Diamond Yaksha
1%
Diamond Yaksha
1.50%
Sea Dragon Lord
1%
Sea Dragon Lord
1.50%
Holy Bat Lord
1%
Holy Bat Lord
1.50%
Black Raven Lord
1%
Black Raven Lord
1.50%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
28801 ~ 38400
Radiant Skull
6.50%
38401 ~ 48000
Radiant Skull
5.50%
Blossoming Butterfly
6.50%
Blossoming Butterfly
5.50%
Spiritual Hawk
6.50%
Spiritual Hawk
5.50%
Buddha Statue
6.50%
Buddha Statue
5.50%
Magpie
6.50%
Magpie
5.50%
Crow
6.50%
Crow
5.50%
Guardian Yacha
6.50%
Guardian Yacha
5.50%
Sea Dragon
6.50%
Sea Dragon
5.50%
Holy Bat
6.50%
Holy Bat
5.50%
Crimson Raven
6.50%
Crimson Raven
5.50%
Shadow Raven
7.50%
Shadow Raven
10%
Celestial Raven
7.50%
Celestial Raven
10%
Spiritual Skull
2%
Spiritual Skull
2.50%
Lunar Butterfly
2%
Lunar Butterfly
2.50%
Flaming Eagle
2%
Flaming Eagle
2.50%
Holy Buddha Statue
2%
Holy Buddha Statue
2.50%
Thunder Hwak Lord
2%
Thunder Hwak Lord
2.50%
Violet Hwak Lord
2%
Violet Hwak Lord
2.50%
Diamond Yaksha
2%
Diamond Yaksha
2.50%
Sea Dragon Lord
2%
Sea Dragon Lord
2.50%
Holy Bat Lord
2%
Holy Bat Lord
2.50%
Black Raven Lord
2%
Black Raven Lord
2.50%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
48001 ~ 57600
Radiant Skull
4.50%
57601 ~ 67200
Radiant Skull
3.50%
Blossoming Butterfly
4.50%
Blossoming Butterfly
3.50%
Spiritual Hawk
4.50%
Spiritual Hawk
3.50%
Buddha Statue
4.50%
Buddha Statue
3.50%
Magpie
4.50%
Magpie
3.50%
Crow
4.50%
Crow
3.50%
Guardian Yacha
4.50%
Guardian Yacha
3.50%
Sea Dragon
4.50%
Sea Dragon
3.50%
Holy Bat
4.50%
Holy Bat
3.50%
Crimson Raven
4.50%
Crimson Raven
3.50%
Shadow Raven
12.50%
Shadow Raven
15%
Celestial Raven
12.50%
Celestial Raven
15%
Spiritual Skull
3%
Spiritual Skull
3.50%
Lunar Butterfly
3%
Lunar Butterfly
3.50%
Flaming Eagle
3%
Flaming Eagle
3.50%
Holy Buddha Statue
3%
Holy Buddha Statue
3.50%
Thunder Hwak Lord
3%
Thunder Hwak Lord
3.50%
Violet Hwak Lord
3%
Violet Hwak Lord
3.50%
Diamond Yaksha
3%
Diamond Yaksha
3.50%
Sea Dragon Lord
3%
Sea Dragon Lord
3.50%
Holy Bat Lord
3%
Holy Bat Lord
3.50%
Black Raven Lord
3%
Black Raven Lord
3.50%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
67201 ~ 76800
Radiant Skull
2.50%
76801 ~ 86400
Radiant Skull
1.50%
Blossoming Butterfly
2.50%
Blossoming Butterfly
1.50%
Spiritual Hawk
2.50%
Spiritual Hawk
1.50%
Buddha Statue
2.50%
Buddha Statue
1.50%
Magpie
2.50%
Magpie
1.50%
Crow
2.50%
Crow
1.50%
Guardian Yacha
2.50%
Guardian Yacha
1.50%
Sea Dragon
2.50%
Sea Dragon
1.50%
Holy Bat
2.50%
Holy Bat
1.50%
Crimson Raven
2.50%
Crimson Raven
1.50%
Shadow Raven
17.5%
Shadow Raven
20%
Celestial Raven
17.5%
Celestial Raven
20%
Spiritual Skull
4.0%
Spiritual Skull
4.50%
Lunar Butterfly
4.0%
Lunar Butterfly
4.50%
Flaming Eagle
4.0%
Flaming Eagle
4.50%
Holy Buddha Statue
4.0%
Holy Buddha Statue
4.50%
Thunder Hwak Lord
4.0%
Thunder Hwak Lord
4.50%
Violet Hwak Lord
4.0%
Violet Hwak Lord
4.50%
Diamond Yaksha
4.0%
Diamond Yaksha
4.50%
Sea Dragon Lord
4.0%
Sea Dragon Lord
4.50%
Holy Bat Lord
4.0%
Holy Bat Lord
4.50%
Black Raven Lord
4.0%
Black Raven Lord
4.50%
Info
Info
Point
Pet
Rates
Point
Pet
Rates
86401 ~ 95040
Radiant Skull
0.50%
95041 ~ 96000
Radiant Skull
0%
Blossoming Butterfly
0.50%
Blossoming Butterfly
0%
Spiritual Hawk
0.50%
Spiritual Hawk
0%
Buddha Statue
0.50%
Buddha Statue
0%
Magpie
0.50%
Magpie
0%
Crow
0.50%
Crow
0%
Guardian Yacha
0.50%
Guardian Yacha
0%
Sea Dragon
0.50%
Sea Dragon
0%
Holy Bat
0.50%
Holy Bat
0%
Crimson Raven
0.50%
Crimson Raven
0%
Shadow Raven
22.5%
Shadow Raven
25%
Celestial Raven
22.5%
Celestial Raven
25%
Spiritual Skull
5%
Spiritual Skull
5%
Lunar Butterfly
5%
Lunar Butterfly
5%
Flaming Eagle
5%
Flaming Eagle
5%
Holy Buddha Statue
5%
Holy Buddha Statue
5%
Thunder Hwak Lord
5%
Thunder Hwak Lord
5%
Violet Hwak Lord
5%
Violet Hwak Lord
5%
Diamond Yaksha
5%
Diamond Yaksha
5%
Sea Dragon Lord
5%
Sea Dragon Lord
5%
Holy Bat Lord
5%
Holy Bat Lord
5%
Black Raven Lord
5%
Black Raven Lord
5%
■ Azure Dragon Acquisition Rates
Point
Pet
Rates(%)
Pet
Rates(%)
Pet
Rates(%)
Pet
Rates(%)
Pet
Rates(%)
Pet
Rates(%)
96001 ~ 115200
Shadow Raven
25
Celestial Raven
25
Illusion Raven
12.5
Moonlight Eagle Lord
12.5
Phoenix
24
Azure Dragon
1
115201 ~ 134400
20
20
15
15
27
3
134401 ~ 153600
15
15
17.5
17.5
29
6
153601 ~ 172800
10
10
20
20
31
9
172801 ~ 190080
5
5
22.5
22.5
33
12
190081 ~ 192000
0
0
25
25
35
15
[Info of Refine]
Refine item: Epic
Refine item: Legend
Refine Stage
Success
Fail
Refine Stage
Success
Fail
1
70%
0%
1
84%
0%
2
68%
5%
2
81.6%
5%
3
66%
10%
3
79.2%
10%
4
64%
15%
4
76.8%
15%
5
62%
20%
5
74.4%
20%
6
60%
25%
6
72%
25%
7
58%
30%
7
69.6%
30%
8
56%
35%
8
67.2%
35%
9
54%
40%
9
64.8%
40%
10
52%
50%
10
62.4%
50%
11
50%
60%
11
60.0%
60%
12
48%
70%
12
57.6%
70%
[Info of Upgrade & Downgrade]
Upgrade
Downgrade
Equipment Level
Success
Equipment Level
Success
45
37%
45
100%
55
35%
55
65
33%
65
75
31%
75
85
29%
85
95
27%
95
105
25%
105
114
23%
114
117
21%
117
120
19%
120
123
17%
123
126
15%
126
129
13%
129
132
11%
132
135
9%
135
138
7%
138
141
5%
141
144
3%
144
The Conditions of upgrading to a Legend gears (downgrade are the same as for a Epic gears)
Legend Gear Upgrade
Equipment Level
Success
110
27.0%
115
25.0%
118
23.0%
121
21.0%
124
19.0%
127
17.0%
130
15.0%
133
13.0%
136
11.0%
139
9.0%
142
7.0%
145
5.0%
Info of Craft
Craft
Before
Success
After
Tin X 4
100%
Dark Steel
Dark Steel X 4
Black Steel
Black Steel X 4
Steel of Eternity
[Info of Black Smith Enchant]
**Stage from +1 to +40
Tin
Dark Steel
Enchant Stage
Success
Destroy
Enchant Stage
Success
Destroy
1
100%
0
1
100%
0
2
100%
0
2
100%
0
3
100%
0
3
100%
0
4
100%
0
4
100%
0
5
58.50%
35%
5
61.75%
35%
6
57.60%
35%
6
60.8%
35%
7
56.70%
35%
7
59.85%
35%
8
55.80%
35%
8
58.9%
35%
9
54.90%
35%
9
57.95%
35%
10
54%
35%
10
57%
35%
11
53.10%
35%
11
56.05%
35%
12
52.20%
35%
12
55.1%
35%
13
51.30%
35%
13
54.15%
35%
14
50.40%
35%
14
53.2%
35%
15
49.50%
35%
15
52.25%
35%
16
48.60%
35%
16
51.3%
35%
17
47.7%
35%
17
50.35%
35%
18
46.8%
35%
18
49.4%
35%
19
45.9%
35%
19
48.45%
35%
20
45%
35%
20
47.5%
35%
21
44.1%
35%
21
46.55%
35%
22
43.2%
35%
22
45.6%
35%
23
42.3%
35%
23
44.65%
35%
24
41.4%
35%
24
43.7%
35%
25
40.5%
35%
25
42.75%
35%
26
39.6%
35%
26
41.8%
35%
27
38.7%
35%
27
40.85%
35%
28
37.8%
35%
28
39.9%
35%
29
36.9%
35%
29
38.95%
35%
30
31.5%
35%
30
33.25%
35%
31
27%
35%
31
28.5%
35%
32
26.1%
35%
32
27.55%
35%
33
25.2%
35%
33
26.6%
35%
34
24.3%
35%
34
25.65%
35%
35
23.4%
35%
35
24.7%
35%
36
22.5%
35%
36
23.75%
35%
37
22.5%
35%
37
23.75%
35%
38
22.5%
35%
38
23.75%
35%
39
22.5%
35%
39
23.75%
35%
40
22.5%
35%
40
23.75%
35%
Stage from +1 to +40
Black Steel
Steel of Eternity
Enchant Stage
Success
Destroy
Enchant Stage
Success
Destroy
1
100%
0
1
100%
0
2
100%
0
2
100%
0
3
100%
0
3
100%
0
4
100%
0
4
100%
0
5
65%
35%
5
68.25%
35%
6
64%
35%
6
67.2%
35%
7
63%
35%
7
66.15%
35%
8
62%
35%
8
65.1%
35%
9
61%
35%
9
64.05%
35%
10
60%
35%
10
63%
35%
11
59%
35%
11
61.95%
35%
12
58%
35%
12
60.9%
35%
13
57%
35%
13
59.85%
35%
14
56%
35%
14
58.8%
35%
15
55%
35%
15
57.75%
35%
16
54%
35%
16
56.7%
35%
17
53%
35%
17
55.65%
35%
18
52%
35%
18
54.6%
35%
19
51%
35%
19
53.55%
35%
20
50%
35%
20
52.5%
35%
21
49%
35%
21
51.45%
35%
22
48%
35%
22
50.4%
35%
23
47%
35%
23
49.35%
35%
24
46%
35%
24
48.3%
35%
25
45%
35%
25
47.25%
35%
26
44%
35%
26
46.2%
35%
27
43%
35%
27
45.15%
35%
28
42%
35%
28
44.1%
35%
29
41%
35%
29
43.05%
35%
30
35%
35%
30
36.75%
35%
31
30%
35%
31
31.5%
35%
32
29%
35%
32
30.45%
35%
33
28%
35%
33
29.4%
35%
34
27%
35%
34
28.35%
35%
35
26%
35%
35
27.3%
35%
36
25%
35%
36
26.25%
35%
37
25%
35%
37
26.25%
35%
38
25%
35%
38
26.25%
35%
39
25%
35%
39
26.25%
35%
40
25%
35%
40
26.25%
35%
Stage from +1 to +40
Gold of Eternity
Enchant Stage
Success
Destroy
1
100%
0
2
100%
0
3
100%
0
4
100%
0
5
78%
0%
6
76.8%
0%
7
75.6%
0%
8
74.4%
0%
9
73.2%
0%
10
72%
0%
11
70.8%
0%
12
69.6%
0%
13
68.4%
0%
14
67.2%
0%
15
66%
0%
16
64.8%
0%
17
63.6%
0%
18
62.4%
0%
19
61.2%
0%
20
60%
0%
21
58.8%
0%
22
57.6%
0%
23
56.4%
0%
24
55.2%
0%
25
54%
0%
26
52.8%
0%
27
51.6%
0%
28
50.4%
0%
29
49.2%
0%
30
42%
0%
31
36%
0%
32
34.8%
0%
33
33.6%
0%
34
32.4%
0%
35
31.2%
0%
36
30%
0%
37
30%
0%
38
30%
0%
39
30%
0%
40
30%
0%
Game Company does not accept separate registration, so we do not hold any personal information of Game users.
Please note that we are unable to verify the linked Google account information, so if you lose your account information, we will not be able to provide you with separate confirmation or guidance.
If you used a Google account to play the game, you can check the Google account in your name directly on Google's website,
You can also try to find your Google account on Google Play.
If you find your Google account and link it again, you will be able to load your game information and continue playing.
To Play Twelve Sky M The One, you must 'verify your identity' when signing up for Google Play.
Please note that you can verify your identity by Google verification.
If you are unable to verify your identity, you will not be able to use the game.
★★ If you paid through the Google Store ★★
--------------------------------------------------------------------------------------------
If you purchased an item from the Google Play Store, you will receive a confirmation email that can be used as a receipt, where you can find your order number.
(1) Find and click on the "Gmail" app on your mobile phone
(2) Find the receipt for the unpaid payment in your mailbox
(3) Check the order number on the receipt and attach it to contact us (0) The Google order number is displayed in the following format: GPA.XXXX-XXXX-XXXX-XXXX-XXXXX.
If you cannot find your email or do not have access to Gmail, please log in to your Google account from the link below and check your transaction history.
Failed payments due to 'Payment declined' during checkout can be caused by a variety of reasons, but it's difficult for us to determine the exact reason.
Therefore, we will guide you through various methods below for your reference.
[ Twelve Sky M The One Payment Failure Solution ]
1) Exit and re-run the game in a smooth network environment
2) Problem with store account settings (contact the store)
* Google Pay Customer Service
- Link : https://support.google.com/googleplay/?hl=en#topic=3364260
3) Carrier payment problem (contact your carrier)
* If you have any problems with your payment method, such as micropayment payment limits, please contact your card company or carrier's customer service.
If you have not used the product, you can cancel within 7 days, and transactions for minors without the consent of a legal representative can be cancelled.
(* However, cancellations are restricted if the holder of the payment method, such as a mobile phone or credit card, is of legal age).
Cancellation of paid services may be restricted in the following cases.
1. the product has been used after payment
2. Products that are effective immediately after payment
Please fill in the information below to send a 1:1 enquiry to our customer service team, or create a new enquiry.
For non-payment inquiries
① Account:
② Character Name :
③ Server :
④ Market (Google) :
⑤ Receipt order number :
* For ① to ④, if you use the in-game [Menu] - [Option] - [Account Information] - [Customer Service], it will be entered automatically; if you use the webpage, you need to enter it manually.
* ⑤ Check your receipt order number by market
How to withdraw from the game
When you click [Menu] - [Option] - [Account Information] - [Withdraw] in the game, you will be logged out and your withdrawal will be processed.
However, you will have a 24-hour grace period before you can cancel your withdrawal.
Once the withdrawal is complete, it cannot be restored.
If Twelve Sky M The One is not connecting or running smoothly
Please refer to the measures below and try running the application again.
How to solve the problem of not connecting/launching the game
Delete unnecessary applications and data
Update your mobile device's OS to the latest version
Check the network environment (Wi-Fi/LTE/5G) reception status
Reboot your mobile device
Reinstalling Twelve Sky M The One
If the problem is not solved, please contact us through the customer centre with the details of the problem.
we will quickly check and help you.
If you are having trouble connecting to Twelve Sky M The One, we recommend that you follow the instructions below.
[Troubleshooting]
■ Optimise your network environment (Wi-Fi/LTE/5G)
Close other applications other than Twelve Sky M The One
Update your device OS to the latest version
If the problem is not resolved, please contact us through the customer centre with your details so that we can quickly check the problem and help you as much as possible.